General Terms and Conditions

Lyndon Heating & Air

Terms and Conditions

Thank you for choosing Lyndon Heating & Air. Please read these terms and conditions carefully before using our services. By engaging our services, you agree to be bound by these terms and conditions.

1. Services

Lyndon Heating & Air provides heating, cooling, and indoor air quality services for residential and commercial properties in Wilson, NC and the surrounding area. Our services include the installation, maintenance, repair, and replacement of furnaces, air conditioners, heat pumps, mini-splits, package units, commercial rooftop units, and mobile and modular home HVAC systems.

2. Scheduling and Appointments

We strive to provide timely service during our scheduled appointments. However, due to the nature of our industry, technicians may be delayed due to emergency calls or previous appointments running longer than anticipated. We will make every effort to notify you if there are any changes to your scheduled appointment.

3. Estimates and Pricing

All estimates provided are based on the information available at the time and may be subject to change if additional issues are discovered during service. We will notify you of any significant changes in pricing before proceeding with work.

4. Payment Terms

Payment is due upon completion of services unless otherwise arranged in advance. We accept cash, checks, and major credit cards. Financing options may be available for qualifying customers on larger projects.

5. Warranties

Our workmanship is guaranteed, and manufacturer warranties apply to all equipment and parts installed. Please ask your technician for specific warranty information related to your service.

6. Cancellation Policy

We request at least 24 hours' notice for any appointment cancellation. Late cancellations or missed appointments may result in a service fee.

7. Customer Responsibilities

Customers are responsible for providing clear access to work areas and ensuring that the property is safe for our technicians to perform their duties. Any permits required for work will be obtained by Lyndon Heating & Air unless otherwise specified.

8. Liability

Lyndon Heating & Air carries comprehensive liability insurance. However, we are not responsible for damage resulting from pre-existing conditions, acts of God, or issues beyond our control.

9. Privacy Policy

We respect your privacy and protect any personal information collected during our business relationship. Your information will not be shared with third parties except as required to complete your service. See our full Privacy Policy.

10. SMS Terms of Service

By opting in to receive SMS messages from Lyndon Heating & Air through a website form or another consent method, you agree to receive text messages related to your interactions with our company. These messages may include customer-service conversations, appointment confirmations and reminders, scheduling updates, service-status updates, estimates, invoices, payment reminders, and follow-up communications.
Messaging frequency may vary. Message and data rates may apply. To opt out at any time, reply STOP to any message. For assistance, reply HELP, email info@LHAnow.com, or contact us at 252-991-5867. Consent to receive text messages is not a condition of purchasing any goods or services.

Visit https://www.lhanow.com/privacy-policy for our Privacy Policy and https://www.lhanow.com/terms-and-conditions for our Terms of Service.

11. Changes to Terms and Conditions

Lyndon Heating & Air reserves the right to update these terms and conditions at any time. The current version will always be available on our website.

Contact Information

If you have any questions about these terms and conditions, please contact us at:

Lyndon Heating & Air
4345 Raleigh Road Parkway West
Wilson, NC 27896
Phone: 252-991-5867
Email: info@LHAnow.com

Last updated: August 18, 2026

© Red Barn Media Group 2026